London

June 2–3, 2026

New York

September 15–16, 2026

Berlin

November 9–10, 2026

Rooting out sneaky sources of toil

What to do next when unplanned work is killing velocity.

Manfred Moser, Mallika Rao, Cheng Leong, Lesley Cordero and Dominique Simoneau-Ritchie

Date & time

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When it comes to building and running software, some degree of toil is to be expected. 

But when your most creative minds and critical thinkers lose increasing chunks of their time to reactive work and remediation, developer experience suffers and productivity stalls.

This panel discussion is a must-attend for anyone looking to improve the predictability of work in their organization. We’ll explore where hidden toil is lurking in your workflows, its relationship to developer experience, and strategies for rooting it out before you’re derailed.

Key takeaways:

  • Where unplanned engineering toil is coming from and why it keeps increasing
  • How engineering teams reduce reactive and remedial work
  • How to slash sneaky sources of toil, without compromising on safety

panelists:

Manfred Moser

Senior Principal Developer Relations Engineer
Chainguard

Cheng Leong

Incident Analyst
Mallika Rao LeadDev

Mallika Rao

Engineering Manager
Netflix
Lesley Cordero

Lesley Cordero

Staff Software Engineer
The New York Times

Moderator:

Dominique Simoneau-Ritchie

Technical advisor and leadership coach