Sally Lait works in engineering leadership, where she aims to create supportive and inclusive environments for managers, developers, and teams to thrive. At Monzo, she led engineering across Operations and was also responsible for the web as a discipline business-wide. Here, she scaled engineering teams, practices, and systems through hypergrowth to support the company reaching over 4.4 million customers. Prior to this Sally ran a digital transformation consultancy with clients including the Manor Racing F1 team and RNLI, and was Head of Technology for a global digital agency. Sally’s a strong advocate for building teams and software alike with empathy, responsibility, and accessibility in mind. She’s spoken at events around the world, documents Japanese train stamps and manholes in CSS form, and tweets as @SallyLait. You can find out more about her at