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August 25, 2020
In the final talk of this session, we’ll be exploring what happens when a process is no longer fit for purpose, how this can affect people’s jobs and their identities within an organisation, and how you can ensure the next process will be an improvement from the last.
Personal reflection
After watching the talk, take a few minutes to think about the following:
- How would you deal with the unintended side-effects of your process?
- What is the next evolution of a process on your team?
August 25, 2020
