Berlin

November 4 & 5, 2024

New York

September 4 & 5, 2024

London

June 16 & 17, 2025

Jackie Balzer is a Director of Engineering at Spotify, leading teams building the systems and capabilities to help artists launch and build their careers on Spotify.

Previously, she was leading teams building the podcast experience in the Spotify mobile app; and earlier, she was building web apps and leading the frontend team at Behance and Adobe, where their mission was to help creatives showcase their work and get discovered.

Based in NYC, she loves to travel, enjoys exploring and discovering new places, and spends a lot of time thinking about building empathetic engineering practices and processes.

Getting to know your team’s strengths and weaknesses

How can engineering leaders understand more about what makes their reports happy, and leverage their strengths to build a happy and productive team?

Video

CI/CD For Humans: Empathy as the Foundation for Effective Deployments

Deploying website code might seem like dark magic to anyone not well versed in the specific tools and commands that go into orchestrating such complex systems, and crippling fear of breaking the website can be a real thing.

Video