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How to collaborate cross-functionally with Go To Market teams

How to collaborate cross-functionally with Go To Market teams. Speaking at LeadDev Together on March 1 VP of Business Systems at Intercom Rich Archbold.

Speakers: Richard Archbold

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January 04, 2022

In any company, all departments share the common goals of creating products and services that customers love, creating a profitable company that generates shareholder value and maintaining an engaging work environment that attracts and retains the right employees.

Each department’s work to achieve these goals is quite different, necessitating different strategies, principles, and cultures.

If not well understood and managed, these differences can lead to bad outcomes initially for employees and eventually for customers and shareholders.

The potential for problems arising from different ways of working is often highest between Go To Market (GTM) teams (e.g. Sales & Marketing) and Engineering, whose work is perhaps the most different from each other.

This talk attempts to help engineering leaders better understand how GTM teams work and guide them toward more effective collaboration with GTM peers.