Samantha Schaevitz is a Senior Staff Software Engineer in Site Reliability Engineering (SRE) in Zürich, where she keeps Google Meet, Calendar, Tasks, and Voice running. Originally from California, she enjoys thinking about why complex systems fail, and why airplanes do not. Her maximum latitudinal position is 67.853°.
Scaling Incident Management: How we grew Google Meet 50x during COVID19
This talk will cover how we organized the work -- human, technical, and organizational -- needed to prevent outages while we strove to keep ahead of pandemic-driven explosive product growth, and we’ll apply it to future long-running, large-scale incidents.
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