Every company has things that take them out of their day-to-day, that require immediate coordination and attention.
Whether or not folks call those incidents is one thing, but these events take us away from our day-to-day which impacts our productivity, planning, and goals. What can we learn from these reactive, coordinative events? The data on how our companies can improve is more often than not, hiding in these seemingly innocuous, reactive events, how people coordinated around them, and who participated. Over time, they become our culture.
In this talk, Nora will dive into how we can get the most out of these events before they become our culture in a way we didn't intend.