New York

October 15–17, 2025

Berlin

November 3–4, 2025

Nora Jones is the founder and CEO of Jeli. She is a software engineer and leader with 10+ years of experience at innovative companies including Netflix and Slack. Nora’s focus on the sociotechnical aspects of engineering — the intersection between how people and software work together in practice in distributed systems — is a founding pillar of Jeli, as well as the Chaos Engineering movement and learningfromincidents.io community, both of which Nora helped build from the start.

Leading from Incidents: How past incidents can be used to guide company decisions

Nora Jones will dive into how we can get the most out of incidents before they become our culture in a way we didn't intend.

Video