In this session, two speakers will give their perspectives on a situation involving a difficult conversation. One perspective will be from the manager, and the other from the person being managed.

It may sound clear cut, but we know that no process is 100% foolproof and it’s much messier in the real world.

In the final talk of this session, we’ll be exploring what happens when a process is no longer fit for purpose, how this can affect people’s jobs and their identities within an organisation, and how you can ensure the next process will be an improvement from the last.

In this talk we’ll take a look at processes and scaling up, thinking about the types of processes that help to establish growth, when it’s too early or late to introduce a process, and the times you’d choose to not apply a process.

In this talk, we’ll explain the how, what, and why of a good process and offer ways of thinking about defining and building processes. We’ll also discuss how to build in inclusion from the start.

Engineering leaders at different levels of seniority reflect on what they’ve learned.

We’ll consider why developing a strategy around delivering feedback is important, how feedback can be optimized for reception and action, and why the consistent delivery of positive, reinforcing feedback makes feedback of all types more impactful.

We’ll also explore how to sponsor individuals by raising their visibility in an organisation and providing them with opportunities.