You must be a Pillars of Engineering Management ticket holder to proceed
Ticket holders must sign in to LeadDev.com with exactly the same email address as stated on your Pillars of Engineering Management ticket.
Do you have a LeadDev.com account matching the email address on your ticket?
My email is not recognised or, having signed in, it says I do not have access to the content
Double check your ticket to make sure that you are trying to access with the correct email address (see below for where to find your ticket).
If you're sure that the ticket is correct, get in touch via Slack and we'll investigate for you
The verification email does not arrive
Check your spam and/or junk folders for the email. We know that some corporate email firewalls block our emails, and in this case you'll need to get in touch (see below) for us to move your ticket to an alternative email address.
The verification email link does not work
The links are time limited, so make sure you've tried in the last few minutes. If not, some corporate email firewalls have occasionally corrupted the verification links, and in this case you'll need to get in touch (see below) for us to move your ticket to an alternative email address.
Where can I find my ticket?
Your ticket will have been emailed to you from support@tito.io (Tito is our ticketing provider). If you don't have an email from Tito with your ticket, check with the person who made the booking originally. Otherwise, get in touch and we'll be able to help.
Getting help
The quickest way to get support is via our #help-desk channel on Slack (not a member of LeadDev Slack? join here.)
You can also email hello@leaddev.com although response times will be slower.
You’ve identified that a person is underperforming, you’ve set expectations, and you’ve communicated to your report that they’re not meeting the expectations of their role. What comes next? Truthfully, a lot of work for both you and your report. Successful performance management only works when there is a clear action plan that you regularly check upon.
In this talk, we’ll identify what you should do to help manage someone out of underperformance. We’ll look at how to turn expectations into practical actions, how and when to check-in, and how to provide the best support and give your report the best chance of improvement.
