Tom studied Software Engineering and has a strong background in Data Analysis. During his studies, he founded a software agency with a focus on biological image analysis. His interest in written language and the intricacies of analyzing text messages led him to become a part of Rasa to advance conversational AI systems. Currently, Tom is the Director of Engineering at Rasa. As part of this startup, he is driving the development of the next generation conversational AI systems using open source technologies. He is a passionate technologist, always keen to learn more about machine learning technologies, and loves open source.