Ricardo currently works at Rakuten as a Site Reliability Engineering Manager helping automate everything with cloud native technologies. He's an open source enthusiast and co-chair of the CNCF TAG-Runtime. He has been working in tech for more than 20 years and comes from a diverse professional background, having been in different roles at large companies such as Cisco and VMware as well as startups such as Coupa, Hytrust, Exablox, and SnapLogic. Most recently he was at Branch Metrics where he spent 2 years working on automating their cloud infrastructure to handle millions of requests and petabytes of data on a daily basis.