Jaime began his career as a molecular biologist, before working at DigitalOcean, Riot, and Shopify, where he launched the engineering communications function. He is an award-nominated writer whose work has focused on the intersection of technology and culture, and has been researching the incident response process in organizations for the past few years. He is an avid lover of dumplings.

Crafting efficient on-call processes
26 Jul 2021 Video

Crafting efficient on-call processes

Amanda Sopkin
Jaime Woo
+3 more
45 mins