James came into this world holding a keyboard and he intends to leave it doing the same. A lifelong engineer, he leads Operations Framework Engineering for Cash App where he serves an incomparable team trying to change the world’s relationship with money. Before Cash App, James was lucky enough to lead amazing teams across fintech, nanotech, digital streaming, aerospace and more. James currently lives in Los Angeles with his spouse and two children where he spends his weekends buying power tools for the furniture projects he swears he’s going to finish. If you manage to corner him, demand he tell you about the time he tried to sneak an ion thruster onto the New York City subway.
Why operations matter
In this talk, James will discuss why operations and operations engineering are the secret to true, sustained scale, and how Cash App came to be more honest about the road ahead.
