New York

October 15–17, 2025

Berlin

November 3–4, 2025

London

June 16–17, 2025

Brian Scanlan

Brian helps teams make products resilient to failure, scalable to customers’ needs and need little to no human intervention to work well.

Brian fixes problems through building things and growing teams. He works in Intercom’s Dublin office, helping teams make products resilient to failure, scalable to customers’ needs and need little to no human intervention to work well.

Give everyone a challenge - Leadership growth in stable times

Learn how to grow engineering leaders through impact-focused challenges, not headcount, even in low-growth environments.

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Creating an effective process for on-call engineering teams

Uptime matters, but so do your people. At Intercom, keeping our product online and working well at all times is critical to the success of our business.

Video