Brian Scanlan
Brian helps teams make products resilient to failure, scalable to customers’ needs and need little to no human intervention to work well.
Brian fixes problems through building things and growing teams. He works in Intercom’s Dublin office, helping teams make products resilient to failure, scalable to customers’ needs and need little to no human intervention to work well.
Creating an effective process for on-call engineering teams
Uptime matters, but so do your people. At Intercom, keeping our product online and working well at all times is critical to the success of our business.
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