Beth Long is a software engineer and technical product manager on the Reliability Team at New Relic. After earning a degree in Engineering Physics, she abandoned a prospective career as a rocket scientist in favor of tinkering with websites. At New Relic she focuses on the technical and organizational challenges of creating resilient systems. She lives in Portland, Oregon, where she glories in the rain and scribbles weird fiction on weekends.
Better Incident Management to Reduce MTTR
A skilled Incident Commander can improve time to resolution and reduce everyone's stress.
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