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Turning conflict into empathy on engineering teams

How to create a safe space for open communication.

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May 10, 2021

Navigating conflict on engineering teams can be a challenging task for any leader. While healthy debate can spark ideas and creativity, what happens when the discussion turns into an unhealthy argument and ends in conflict? Your reaction can help the team navigate back to a healthy state and turn conflict into a positive force. 

In this talk, you’ll learn:  

  • How to turn conflict into opportunities for empathetic behavior 
  • How to create a safe space for open communication 
  • How to get your team involved in creating a process to prevent conflict from destroying team morale

Personal reflection

How can you apply empathy to create a safe space on your team?