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Constructing a framework for a differentiated customer experience.
Jasmine James examines key ways personas such as a leader serving external customers, internal customers and a team can establish processes, tools and capabilities that unlock a next level experience leading to more impactful customer strategies, a better employee experience and improved team velocity, to name a few.
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Navigating engineering leadership through the pandemic and beyond
Engineering leaders for LeadDev New York 2022 discuss the current changing landscape.
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Creating a user-focused engineering team
Watch the webinar to learn how to include your engineering teams in conversations around product design and strategy.
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Building a better bridge
Bryan Liles shares how he came to find out that he was a bridge builder and how that carried through his journey as a senior engineer to where he is today as a VP-level engineer in a public company.
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The tools of culture change
In this talk Jason will cover what works and what doesn’t when it comes to culture change, and give you the tools you need to get the best out of your team.
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Helping juniors to get started in tech: Amarachi Amaechi in conversation
What should senior engineers keep in mind when mentoring juniors?
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Tactics for developing junior engineers
How to plan out intentional time for junior talent to be as productive as possible
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Solving inefficiency challenges at Datacenter scale
Bobby talks about how a technical solution increased the existing clusters capacity by 9% — resulting in a multi-year saving of 9-figures in CAPEX, by solving inefficiency challenges at datacenter scale.
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Moon to Mars: Planning and executing for the long term
Katie Sylor-Miller looks at how to ensure success when the end goal feels like it's millions of miles away.
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What Capuchin monkeys know that engineering leaders don’t
Jared Silver explores what the best managers do to retain their top talent, and ways you can make your team happier and more productive.