Preparing for future eventualities may seem impossible without a crystal ball, but there are some things you can do as a leader to exercise good foresight.
Kristen Foster-Marks shares her experience of leading a learning-themed retrospective, which encouraged her team to reflect on their personal beliefs about learning and up-skilling, their team’s learning culture, and the ways in which these beliefs and culture can both encourage and discourage engagement in on-the-job learning and up-skilling activities.
Elliot Sanchez shares how the mistakes made early in his career as a manager helped prepare him to handle a terrible situation in a way that stayed consistent with our values and got the members of his team to the best, most empathetic outcome we could hope for.