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Video
Taking the 737 to the MAX!
Nick Means uses the power of systems thinking to dig into how things could’ve gone so wrong (and learn to better see and understand the systems we interact with every day).
Video
Outputs vs Outcomes: Driving and defining quality in software development
Gabby Llanillo covers the value she added as a quality owner on her own game development teams and how aligning with her team early in the process to define what "good" looks like, significantly improves both the quality of the games and the relationship with the players.
Video
Navigating the Chaos of Scaling
Vitor Reis looks at the difference between high-performing versus average and low-performing teams and how it is vital for success in a fast-paced environment. For this to be sustainable in the long run, you need to have the right people on the job.
Video
Constructing a framework for a differentiated customer experience.
Jasmine James examines key ways personas such as a leader serving external customers, internal customers and a team can establish processes, tools and capabilities that unlock a next level experience leading to more impactful customer strategies, a better employee experience and improved team velocity, to name a few.
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Katja Lotz
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Amber Shand
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Jessie Auguste
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Grygoriy Gonchar
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Gus Fune
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Andrew Harmel-Law