Phil is an Engineering Manager and Accountable Group Lead at Klarna, he doesn’t have a fancy title or a list of big-name companies with ‘ex’ in front of them in his Twitter profile. But he does have over 20 years of experience in Software Engineering and has developed a passion for helping people be better people.
CSS: Cascading Support Systems
Phil Bennett talks about how he has adapted basic principles like Solution-Focused Brief Therapy and applied them to be able to support my managers, and their reports dealing with empathy at scale.