Laura Nolan is an engineer and tech lead at Slack, working primarily on ingress loadbalancing and service networking. Formerly a Site Reliability Engineer at Google, Laura contributed to the ‘Site Reliability Engineering’ book published by O’Reilly, as well as ‘Seeking SRE’ and ’97 Things Every SRE Should Know’, in addition to writing for USENIX :login; magazine and Slack’s engineering blog. Laura lives in Dublin, Ireland, and is the employee of two large and demanding cats.
Practical systems thinking for Software Engineers
Laura Nolan covers methods such as EAST-BL, System Dynamics, and the Energy Barrier perspective, with a specific focus on how these methods can be applied to the development and operation of distributed software systems.
How enterprise organizations can respond when engineering goes wrong
Building quick and sustainable incident management processes
To kill it with fire, or not to kill it with fire?
This talk explores the technical, organizational, cultural, and psychological factors that matter when we choose between full rewrites or incremental change.
A terrible, horrible, no-good, very bad day at Slack
What can we learn from outages when they happen?
