Laura Nolan is an engineer and tech lead at Slack, working primarily on ingress loadbalancing and service networking. Formerly a Site Reliability Engineer at Google, Laura contributed to the 'Site Reliability Engineering' book published by O'Reilly, as well as 'Seeking SRE' and '97 Things Every SRE Should Know', in addition to writing for USENIX :login; magazine and Slack's engineering blog. Laura lives in Dublin, Ireland, and is the employee of two large and demanding cats.