João Freitas is General Manager and Engineering Site Lead at Pager Duty. João is the main representative of the office in Portugal and is responsible for its growth, expansion, and culture. With more than 20 years of experience in Software Development, Machine Learning, and as a People Manager, he was previously CTO at a startup in the area of Artificial Intelligence and has taken several roles at Microsoft in the areas of Speech Technologies and Big Data. João also holds a PhD in speech technology and human-computer interaction, filed several patents, and published over 40 articles in peer-reviewed international conferences and journals. He is also the author and co-author of book chapters and one book.