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Deloitte announced on Monday that it will roll out Anthropic’s AI assistant Claude to more than 470,000 employees worldwide.
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The consulting giant will also launch a Claude Center of Excellence, staffed with experts tasked with developing internal implementation frameworks, sharing best practices, and providing ongoing technical support to help scale AI pilots into full production systems.
The two firms will also work together to develop commercial AI solutions with built-in compliance features, designed for organizations in regulated sectors such as financial services, healthcare, life sciences, and public services.
“Deloitte chose Claude because they need trusted AI that can help their employees and clients across industries and on a global scale –from coding and software development to customer engagement and industry-specific advisory,” said Paul Smith, chief commercial officer at Anthropic.
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Deloitte’s mistake
The partnership comes at an embarrassing time for Deloitte, after it paid back a partial refund of $440,000 Australian dollars ($290,000 USD) to the federal government after a report was found to be strewn with errors that it admitted had been produced with the assistance of AI, specifically OpenAI’s GPT-4o via Microsoft Azure’s AI Foundry platform.
The errors included a fabricated quote from a federal court judgment and references to nonexistent academic research papers.
Originally published on 4 July 2025, the report was re-uploaded to the Department of Employment and Workplace Relations (DEWR) website after the Australian Financial Review reported in August that it contained multiple errors, including fake references and citations.
The update came after Chris Rudge, a Sydney University health and welfare law researcher, told the media the report contained “fabricated references.”
Deloitte reviewed the 237-page report and acknowledged that “some footnotes and references were incorrect,” the DEWR department said Tuesday. “Deloitte had agreed to repay the final instalment under its contract,” the department said.
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