Managing compassionately through underperformance

You’ve identified that a person is underperforming, you’ve set expectations, and you’ve communicated to your report that they’re not meeting the expectations of their role. What comes next? Truthfully, a lot of work for both you and your report. Successful performance management only works when there is a clear action plan that you regularly check upon. 

In this session, we’ll identify what you should do to help manage someone out of underperformance. We’ll look at how to turn expectations into practical actions, how and when to check in, and how to provide the best support and give your report the best chance of improvement.