When things go wrong, we tend to focus on mistakes, miscalculations, and deficiencies in design. By limiting our investigations to the details of what went wrong, we ignore a far richer and more interesting source of learning: how things went right.
Psychological safety is one of the leading indicators of a high performing team. Yet, forging deep human relationships and building trust can be difficult when your team is distributed or largely interacts on screens.
When your team is wholly distributed it can be tough to develop a team spirit, strong culture and shared approach. This talk will highlight the difficulties we've seen and suggest tips and tricks that we have experimented with to improve this.