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Designing an inclusive workplace in a new normal

Exploring ‘the anatomy of inclusion’ and ‘the biology of belonging’
February 17, 2021

Several years ago, the Institute For The Future (IFTF) used evidence-based predictions to establish the transformation of businesses from centralized hierarchies to distributed authority and governance.

This decentralized organizational structure was projected to create more flexibility and greater opportunity for identity, equity, and inclusion – where diversity and innovation flourish. Nothing in this report anticipated the COVID-19 pandemic as an impetus for change.

The year 2020 uncovered underlying problems in the workplace, compelling it to operate differently. Pandemic-related changes mean that the workplace no longer lends itself to brick and mortar or a one-size-fits-all office culture.

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