James Charlesworth

James Charlesworth is Director of Engineering at Pendo, the software experience platform used by 14,000+ companies and 1 billion+ monthly users. He leads Pendo’s R&D practice, building AI-powered functionality into the core product. A control systems engineer turned software leader, he has over 15 years in engineering. He writes and speaks on building high-performing product engineering teams, and hosts The Product Engineering Podcast.