Berlin

November 4 & 5, 2024

New York

September 4 & 5, 2024

Annie Cook

Annie is a Senior Software Engineer at Nylas on the product team, working to expand the features of the Nylas API.

Annie is a Senior Software Engineer at Nylas on the product team, working to expand the features of the Nylas API. Outside of work, Annie teaches computer science at an all girls high school. She is passionate about making complicated topics accessible and helping others grow as engineers.

Bridging the gap between engineering and customer success teams

Investing in your customer success team is high leverage. The more knowledgeable your team is, the more effective it can be at investigating, diagnosing and triaging customer issues.

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