Lisa started out as a consultant working with HMRC and then smart meters, before accidentally becoming a developer.
She worked as a tech lead at GoCardless and has recently joined as employee #2 at incident.io, providing tooling to help your whole organization manage incidents better. She loves building stuff, but is also really interested in how people interact with each other in a work environment – particularly in software engineering.
Having seen the ‘old way’ at Accenture (large-scale waterfall projects), she’s now looking at taking the lessons from that environment to the start-up scene.
Why you’re doing service catalogs wrong
Learn why service catalogs often fall short and discover practical strategies for building incremental value, avoiding pitfalls, and driving impactful automation and insights.
