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Doing the right thing vs doing things right

Explore how successful companies navigate the tension between correct engineering choices and unexpected user needs. This talk shares lessons from a surprising product release journey.

Speakers: Eva Liou

Eva Liou

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October 09, 2024

One of the challenges and privileges of being a successful company is customers will find ways to use our products in ways we didn’t intend.

As engineers upgrading long standing features and products, we sometimes have to choose between the correct engineering decision and the decision that is best for our users. This talk walks through the experience of uncovering surprising use cases and navigating that tension in a product release journey. 

About the speaker

  • Eva Liou

    Eva is a Staff Software Engineer based out of NYC.

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