We've answered the questions we get asked most often. If we've missed anything, send us an email [email protected].

Frequently Asked Questions

Absolutely, we take our Code of Conduct very seriously. You can read in full here. All conference participants are expected to be respectful towards other attendees, speakers, organizers, and staff, in-person and online. 

You can find reporting and enforcement processes at the link above. For reporting concerns at the event itself, the StaffPlus team can be identified by pink t-shirts with ‘Organiser’ printed on the back.

Your safety and that of everyone at the event is of paramount importance and we want everyone to feel safe and secure. Whilst there are no longer general social distancing requirements in place, we do have a dedicated quiet room available, which offers space away from crowds. We also have a badge customisation system where you can let other attendees know your preferred level of social distancing through a traffic light system; red, amber and green.

The conference takes place at the Barbican Centre, London.

Address: Silk Street, Barbican, London EC2Y 8DS

Directions (opens in Google Maps)

More details on the venue..

Registration for StaffPlus London will open around 8.00am on June 11 and then 8.30am on June 12.

The first session for each conference will start between 9.00am and 9.30am.

Don't worry if you are running late. Our staff will stay at the registration desk for most of the morning. We’ll let you slip into the auditorium quietly once we've given you your name badge.

Yes! A lunch is provided, plus tea, coffee and snacks throughout the day. Tea, coffee and light breakfast refreshments will be available in the morning before the first session. Catering will be served in line with current COVID guidelines and there will be additional spaces to sit and eat.

Yes! There will be a vegan option available during lunch. If you have any allergies or other requirements (e.g. gluten-free, Halal, Kosher) please confirm this when you purchase your ticket, or let us know by emailing [email protected]. During the conference, if you have requested a special meal other than vegan, please speak to a member of staff who will be able to help you.

The venue is wheelchair accessible and we’ll be providing real-time audio captioning for all talks. Please do let us know about any access requirements that you have if you haven’t already, by emailing [email protected]. It’s no trouble at all, we just need some advance notice to make sure we offer you the best experience.

Just show your ticket containing your QR code either printed or on your smartphone to our registration staff and they’ll provide you with your conference pass.

Yes! We’re recording all the talks and we’ll send you the links to the videos soon after the conference, once they’ve been edited. You can also find presentation slides in the conference attendee video hub, if they have been made available by the speaker. 

Our photographer will be capturing moments throughout the conference. If you don't want to be included in published photographs, please pick up a yellow lanyard at registration.

We expect Day 1 of StaffPlus to finish around 5.30 pm, followed by a happy hour until 7.30 pm. Day 2 of the conferences will finish around 5 pm.

Check out the schedule for up-to-date timings.

If you're planning on staying in a hotel for the conference, we recommend the Montcalm at the Brewery or Malmaison London Charterhouse Square. To book, please call 01772 748064 or email [email protected] to make a reservation at our special rate, whilst availability lasts. Rates start from £349 inc VAT per night (room only).

Yes, there will be a happy hour held in the conference venue from 5.30–7.30 pm on Day 1 of the conference.

At the conferences, you'll notice there’s a barcode on your delegate badge. Our sponsors may request your permission to scan your badge so they can get in touch with you after the conference to discuss their products and services. 

If you agree, the sponsor will receive the following information (if provided when registering your conference ticket): your name, email address, job role, company, company sector, company size and country. By allowing our sponsor to scan your badge, you are giving them permission to request this information from us. Please note, we will not give your details to a sponsor unless you approve the request. You can unsubscribe from any communications you receive.

Office hours sessions will run during the breaks and happy hour to give you an opportunity to meet the speakers and get answers to your questions. Check the schedule for timings and other hallway track activities.

Nursing room

We have a dedicated private, lockable room at the event venue for anyone requiring a place to express or feed during the event. Please just ask a member of staff in a pink t-shirt for directions. 

Is there a space to pray at the venue? 

We have a prayer room on site for anyone who wishes to pray or meditate during the conference. Please ask a member of staff in a pink t-shirt for more information and location. 

We have a designated quiet space on the Ground Floor of the event venue, away from the main hall for those who may feel uncomfortable in noisy, crowded situations. 

Quiet work is allowed here, however we respectfully ask that you take any calls, meetings or conversations outside of this room.

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