Team members who feel passionate about their work are an excellent asset to a team, but over time even passion, met with an endless backlog of important tasks, can slip into burnout. As leaders, we must guide the workload of our teams to fuel employee passion in a sustainable way.

Lexi will share lessons learned from her experience building software for social good, and strategies for organizing a backlog where everything feels urgent and important. By the end of this talk, you’ll have a framework for evaluating competing priorities, and example messaging for communicating to team members why the group is focusing on one and not the other. We’ll also touch on sustainability in incident response, or, how a team can support each other when the stakes are high.